These Terms & Conditions constitute a legally binding agreement between you and jom99 governing your access to and use of the jom99 online casino, sportsbook, and all associated services. Please read them carefully before registering or placing any wagers.
You must be at least 21 years of age to register and use jom99. By creating an account you confirm this. jom99 reserves the right to request identity verification at any time.
Each individual may hold only one jom99 account. Duplicate accounts are prohibited and will result in forfeiture of balances and permanent suspension of all associated accounts.
All bonuses and promotional credits are subject to wagering requirements detailed in the specific promotion terms. Bonus funds cannot be withdrawn until applicable rollover conditions are met.
jom99 accounts are denominated in Malaysian Ringgit (MYR). All deposits, wagers, winnings, and withdrawals are processed in MYR. No currency conversion is applied.
You are solely responsible for maintaining the confidentiality of your jom99 login credentials. jom99 will not be liable for losses resulting from unauthorised account access where reasonable security precautions were not taken.
Fraud, money laundering, bonus abuse, use of automated betting software, collusion, and any manipulation of game outcomes are strictly prohibited and will result in immediate account closure.
In these Terms & Conditions, the following definitions apply:
2.1 By completing the jom99 account registration process, you enter into a legally binding agreement with jom99 on the terms set out herein. Your continued use of the Platform following any update to these Terms constitutes your acceptance of the revised Terms.
2.2 These Terms are supplemented by any additional rules, guidelines, bonus terms, and game-specific rules published on the jom99 Platform from time to time. In the event of conflict between these Terms and any supplementary document, these Terms shall prevail unless expressly stated otherwise in the supplementary document.
2.3 jom99 reserves the right to modify these Terms at any time. Material changes will be communicated to registered Players via the email address on file or by prominent notice on the Platform. Continued use of the Platform following notification of material changes constitutes acceptance.
3.1 Age Requirement. You must be at least 21 years of age to register and use the jom99 Platform. By creating an Account, you represent and warrant that you are 21 years of age or older. jom99 takes a zero-tolerance approach to underage gambling. Any Account found to be registered by or used by a person under 21 will be immediately closed, and all balances — including any winnings — will be forfeited.
3.2 Geographic Eligibility. You are solely responsible for determining whether your access to and use of the jom99 Platform is lawful in your jurisdiction. jom99 makes no representation that the Platform is available or appropriate in all locations. Access from jurisdictions where online gambling is explicitly prohibited by law is not permitted.
3.3 Legal Capacity. You must have full legal capacity to enter into binding agreements under the laws applicable to you. Use of the Platform by persons acting under a bankruptcy order or subject to a court order restricting financial dealings is prohibited.
3.4 Self-Exclusion. Persons who have voluntarily self-excluded from online gambling platforms or who are subject to any mandatory exclusion order must not attempt to register with or use jom99. If jom99 discovers that a self-excluded individual has gained access to the Platform, the Account will be immediately closed.
4.1 One Account Per Person. Each individual is permitted to hold only one jom99 Account. The registration of multiple Accounts — whether under the same or different personal details — is strictly prohibited. jom99 may employ identity matching systems to detect duplicate Accounts. All duplicate Accounts identified will be closed and any balances therein forfeited.
4.2 Accuracy of Information. You must provide accurate, current, and complete information at the time of registration and must promptly update any information that changes. Providing false, misleading, or incomplete registration information constitutes a material breach of these Terms and may result in immediate Account closure.
4.3 KYC Verification. jom99 reserves the right to request identity verification documents at any time, including but not limited to: a copy of a government-issued identity document (MyKad, passport, or equivalent), proof of address, and documentation confirming the payment method used for deposits. Withdrawal requests may be withheld pending satisfactory completion of KYC verification. Failure to provide requested documentation within a reasonable period may result in Account suspension.
4.4 Account Security. You are responsible for maintaining the confidentiality of your jom99 login credentials. You must not share your username or password with any third party. You must notify jom99 support immediately upon becoming aware of any unauthorised access to your Account. jom99 will not be liable for losses arising from unauthorised Account access where you have failed to take reasonable security precautions.
5.1 Deposit Methods. jom99 supports deposits via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX-linked bank transfers including Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect. Minimum and maximum deposit limits are displayed at the point of deposit. All deposits are processed in Malaysian Ringgit (MYR).
5.2 Withdrawal Conditions. Withdrawals are available to verified Accounts. jom99 processes withdrawal requests to the same payment method used for the corresponding deposit where technically possible. jom99 does not transfer funds to third-party accounts. Withdrawal processing times are indicative and may be subject to additional verification requirements.
5.3 Wagering Before Withdrawal. Where a deposit bonus has been accepted, the combined deposit and bonus amount — or such other amount as specified in the applicable bonus terms — must satisfy the stated Wagering Requirement before any withdrawal from the account can be processed.
5.4 Suspicious Transactions. jom99 reserves the right to delay or decline any withdrawal request where it has reasonable grounds to suspect fraud, money laundering, or breach of these Terms. jom99 may request additional documentation in such circumstances in accordance with applicable anti-money laundering obligations.
6.1 All bonuses, free spins, cashback offers, and other promotional rewards are subject to the specific terms published at the time of the promotion. General bonus terms include:
6.2 jom99 may, at its sole discretion, exclude certain games or game categories from contributing toward Wagering Requirements. Contribution rates by game type are published in the general bonus terms on the Platform.
7.1 All casino games available on jom99 are governed by the rules applicable to that specific game as displayed within the game interface. In the event of a discrepancy between a game result and a visual display malfunction, the game server's recorded result shall be determinative.
7.2 All sportsbook bets are settled in accordance with jom99's Sportsbook Rules, which govern event cancellations, postponements, partial voids, and in-play settlement procedures. The Sportsbook Rules are published separately on the Platform and form part of these Terms by incorporation.
7.3 jom99 does not accept liability for telecommunications failures, internet service disruptions, or device malfunctions that interrupt gameplay. Partial bets or incomplete game rounds interrupted by connectivity issues will be handled in accordance with the relevant game provider's rules.
7.4 Manifest Error. jom99 reserves the right to void any wager or game result arising from a manifest error, including but not limited to: incorrect odds publication, software errors, game feed errors, or human error. jom99 will endeavour to notify affected Players promptly in such circumstances.
8.1 The following activities are strictly prohibited on the jom99 Platform and constitute grounds for immediate Account suspension, balance forfeiture, and, where applicable, reporting to relevant authorities:
9.1 All content on the jom99 Platform — including but not limited to text, graphics, logos, software, game assets, and interface design — is the property of jom99 or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, distributed, modified, or used for commercial purposes without prior written consent from jom99.
9.2 Game content is the property of the respective game providers and is licensed to jom99 for use on the Platform. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only.
10.1 To the maximum extent permitted by applicable law, jom99's total aggregate liability to you in connection with your use of the Platform shall not exceed the total amount deposited by you into your jom99 Account in the twelve (12) months immediately preceding the event giving rise to the claim.
10.2 jom99 shall not be liable for: any loss of profits, revenue, or business opportunity; any indirect, consequential, or incidental loss; losses arising from reliance on information published on the Platform; or any loss arising from circumstances outside jom99's reasonable control, including force majeure events.
10.3 jom99 makes no warranty that the Platform will be available continuously and uninterrupted. Planned maintenance downtime will be communicated in advance where practicable.
11.1 jom99 is committed to promoting responsible gaming and providing tools that help Players maintain control over their gambling activity. The following tools are available to all registered Players directly within account settings:
11.2 jom99 enforces a strict 21+ age restriction. Players who are concerned about their gambling behaviour are encouraged to visit the Responsible Gaming page for detailed guidance, self-assessment tools, and information about independent support organisations.
12.1 Voluntary Closure. You may close your jom99 Account at any time by contacting Player Support. Any verified Real Money Balance remaining at the time of closure will be returned to you via your registered payment method following standard withdrawal processing, provided that no outstanding Wagering Requirements are attached to the balance.
12.2 Closure by jom99. jom99 reserves the right to suspend or permanently close any Account, with or without prior notice, where: (a) there is evidence of breach of these Terms; (b) jom99 is required to do so by regulatory instruction; (c) continued operation of the Account poses a risk management concern; or (d) fraudulent activity is suspected. Where an Account is closed for breach, jom99 reserves the right to withhold some or all of the Account balance as a remedy for losses sustained.
13.1 jom99 may amend these Terms & Conditions at any time. The "Last Updated" date at the top of this page reflects the most recent revision. For material amendments, jom99 will provide notice via the registered email address on file or via a prominent Platform notification at least seven (7) days before the change takes effect, where practicable.
13.2 If you do not accept an amendment to these Terms, you must close your Account before the revised Terms take effect. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
14.1 These Terms are governed by and construed in accordance with the laws applicable under jom99's operating licence. In the event of a dispute, jom99 encourages Players to contact Player Support in the first instance to seek an amicable resolution.
14.2 jom99 maintains an internal complaint escalation procedure. Unresolved complaints may be referred to the dispute resolution body specified under jom99's applicable gaming licence. Details of the applicable dispute resolution mechanism are available from Player Support upon request.
14.3 Nothing in this clause limits any statutory rights you may have under the laws of your jurisdiction that cannot be excluded by contract.
15.1 For questions regarding these Terms & Conditions, or to raise a complaint or request Account assistance, please contact jom99 Player Support:
15.2 Please note that jom99 will never request your account password via email or live chat. If you receive any communication purporting to be from jom99 that requests your password, treat it as fraudulent and report it to Player Support immediately.
Now that you know the rules, join thousands of Malaysian players enjoying 3,500+ games, live dealer tables, and instant MYR withdrawals at jom99.
21+ only. Please gamble responsibly.